Veterinary Practice ManagementVeterinary Practice Management



The third revised edition of this comprehensive book continues to provide an essential source of information on practice management.

Author: John Bower

Publisher: John Wiley & Sons

ISBN: 0632057459

Category:

Page: 254

View: 337

Starting up in practice; General tips; The practice premises; The pet care centre; Client meetings; Involvement in the local community; The receptionist and the nurse; Veterinary nurse clinics; The veterinary surgeon; Staff motivation; Staff training; Staff appraisal; Interview techniques; Partners' responsibilities; Retirement; The practice manager; The practice manual; Business marketing; Record keeping; Stock control; Computers in practice; The business plan; Unterstanding practice accounts; Budget forecast and performance monitoring; Capital budgeting; The ins and outs of cash flow; Management accounts; Construction of a fee; Securing income; Buying a property; A tax on income; Value added tax; PAYE and National insurance; Insurance and pensions; Pharmacy; Health and safety and COSHH (Control of Substances Hazardous to Health); Employment law; Limited companies; Buying and selling a partnership; Payment by the incoming partner; Valuation of goodwill; Partnership contracts.

Blackwell s Five Minute Veterinary Practice Management ConsultBlackwell s Five Minute Veterinary Practice Management Consult



BLACKWELL'S FIVE-MINUTE VETERINARY PRACTICE MANAGEMENT CONSULT Lowell Ackerman Provides a quick veterinary reference to all things practice management related, with fast access to pertinent details on human resources, financial management, ...

Author: Lowell Ackerman

Publisher: John Wiley & Sons

ISBN: 9781119442547

Category:

Page: 1008

View: 554

Provides a quick veterinary reference to all things practice management related, with fast access to pertinent details on human resources, financial management, communications, facilities, and more Blackwell's Five-Minute Veterinary Practice Management Consult, Third Edition provides quick access to practical information for managing a veterinary practice. It offers 320 easily referenced topics that present essential details for all things practice management—from managing clients and finances to information technology, legal issues, and planning. This fully updated Third Edition adds 26 new topics, with a further 78 topics significantly updated or expanded. It gives readers a look at the current state of the veterinary field, and teaches how to work in teams, communicate with staff and clients, manage money, market a practice, and more. It also provides professional insight into handling human resources in a veterinary practice, conducting staff performance evaluations, facility design and construction, and managing debt, among other topics. KEY FEATURES: Presents essential information on veterinary practice management in an easy-to-use format Offers a practical support tool for the business aspects of veterinary medicine Includes 26 brand-new topics and 78 significantly updated topics Provides models of veterinary practice, challenges to the profession, trends in companion practices, and more Features contributions from experts in veterinary practice, human resources, law, marketing, and more Supplies sample forms and other resources digitally on a companion website Blackwell's Five-Minute Veterinary Practice Management Consult offers a trusted, user-friendly resource for all aspects of business management, carefully tailored for the veterinary practice. It is a vital resource for any veterinarian or staff member involved in practice management.

Veterinary Practice ManagementVeterinary Practice Management



With a focus on practical solutions and a section dedicated to useful, everyday checklists and templates, this book is a necessary tool for any practice manager and a valuable guide for veterinary students.

Author: Catherine R. Coates

Publisher: CABI

ISBN: 9781845939809

Category:

Page: 181

View: 196

Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. With a focus on practical solutions and a section dedicated to useful, everyday checklists and templates, this book is a necessary tool for any practice manager and a valuable guide for veterinary students.

E Book Veterinary Practice ManagementE Book Veterinary Practice Management



Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice.

Author: Maggie Shilcock

Publisher: Elsevier Health Sciences

ISBN: 9780702032967

Category:

Page: 256

View: 760

Veterinary Practice Management provides all the practical tips for managing and improving the financial performance of a veterinary practice. Mandatory reading for all owners and veterinary practice managers, it also proves indispensable for commercial veterinary companies and independent outlets alike as well as for all members of the veterinary practice team and representatives who visit veterinary practice managers. Helps the new manager whether from a veterinary background or elsewhere Includes issues around staff recruitment and training, recommending specific pet insurance to clients, new RCVS standards, RCVS Code of Professional Conduct and Medicines Regulations Contains new information on energy and environmental waste management both essential to modern practices Relates theory to practice through practical advice and top tips Provides essential reading for all those taking practice management examinations or continuing professional development courses

Veterinary Practice ManagementVeterinary Practice Management



Topics include managing human resources, client care, sales and marketing, financial planning, pricing of fees and products, health and safety, and office management.

Author: Maggie Shilcock

Publisher: Butterworth-Heinemann

ISBN: 0702026964

Category:

Page: 263

View: 631

Topics include managing human resources, client care, sales and marketing, financial planning, pricing of fees and products, health and safety, and office management.
This is more than just a management book! Written by a range of experienced authors who have designed and built surgeries, managed veterinary staff, bought and used the equipment, and ‘cleaned the floors’, this Manual brings ideas and guidelines that will be useful in improving and running a small animal veterinary business, whether established or new. Following a brief foray into the construction planning process, each area of the practice, both clinical and non-clinical, is considered in detail -- its design, equipment and maintenance, and the organization and management of the clinical and support teams. The second part of the Manual deals with communication and people management issues, including leadership skills and self-management, together with the ethical and legal framework within which vets and vet nurses work. Thirdly, the business aspects of veterinary practice are explored, including planning, finance, marketing, the client experience and clinical governance. As well as being a daily source of information for veterinary surgeons and managers in companion animal practice, the Manual help support studies for certificates in practice management. It will aid preparation for PSS and VMD inspections, and will be of benefit to all practitioners wanting to improve their quality of service, premises and facilities, and the management of their clinical and support teams. Examples of forms, protocols and SOPs are given throughout and the book has a wealth of images to complement and enhance the text . The first BSAVA Manual of Practice Improvement was published in 1972; this completely new Manual will inspire and support a new generation of veterinary surgeons in their careers in small animal practice.

Modern Veterinary Practice ManagementModern Veterinary Practice Management



This book discusses the reasoning of both the veterinary profession in its medical care, innovation and scientific logic and also the tools and laws of the business world which cannot be ignored, if a veterinary practice shall survive.

Author: Margit Gabriele Muller

Publisher: Nova Science Pub Incorporated

ISBN: 1628088583

Category:

Page: 271

View: 127

The classical veterinary education revolves around the anatomy, physiology, diseases and their treatment of the bovine, avian, equine, swine species and assorted small animals. This book discusses the reasoning of both the veterinary profession in its medical care, innovation and scientific logic and also the tools and laws of the business world which cannot be ignored, if a veterinary practice shall survive. It is the reasonable synthesis of both, which eventually leads to profound business success and a medical reputation of excellence.

Veterinary Practice ManagementVeterinary Practice Management



The third revised edition of this comprehensive book continues to provide an essential source of information on practice management.

Author: John S. M. Bower

Publisher: John Wiley & Sons

ISBN: 9780470680308

Category:

Page: 272

View: 299

The third revised edition of this comprehensive book continues to provide an essential source of information on practice management. It gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business. Those preparing for the Certificate in Veterinary Practice Management will find it particularly helpful. Written by recognised experts in their field, Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.

Managing a Veterinary PracticeManaging a Veterinary Practice



This internationally appealing edition has been largely rewritten and contains new, updated information on leadership, the role of a manager, basic financial management, marketing, communication within the practice, and how to achieve good ...

Author: Caroline Jevring-Bäck

Publisher: Elsevier Health Sciences

ISBN: 9780702028205

Category:

Page: 356

View: 538

This internationally appealing edition has been largely rewritten and contains new, updated information on leadership, the role of a manager, basic financial management, marketing, communication within the practice, and how to achieve good client compliance, as well as much sound practical advice from the author. Aimed at practice owners and managers, and those with a vested interest in understanding business management in veterinary practice, the book explains the core principles involved in running a business. 'Big Business' concepts are explained in practical and applied terms to fulfil small business needs using examples from a wide variety of sources, including internationally recognized business management experts such as Peter Drucker, David Maister, Stephen Covey and Michael Gerber. Fully updated with a new chapter on financial management written by new co-author and economist Erik Bäck Focuses on key management issues including the importance of clear leadership and communication and compliance Creates an understanding of the philosophy and background to effective business management Demonstrates practical applications of the essential management principles needed to run a veterinary practice Introduction of illustrations and photographs highlight and clarify important elements in the text Extended appendices which include guidance on conducting market surveys Highlighted boxes used to emphasize points, show examples and give advice Thoroughly updated to include the latest information and ideas for effective management. Includes new chapters and new appendices for more comprehensive coverage of how to become a successful manager. Written from a business-principles approach that relates the ideas, thoughts, and practices of management experts in practical terms. Explains essential management principles in clear language with practical examples that make content easy to understand. Coverage of practice finances helps the reader to keep track of their business's finances. New second author brings over 20 years' experience as a management consultant and leader in financial and economic analysis to the book.

Front Office Management for the Veterinary Team E BookFront Office Management for the Veterinary Team E Book



This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology.

Author: Heather Prendergast

Publisher: Elsevier Health Sciences

ISBN: 9780323570411

Category:

Page: 416

View: 373

Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.