Managing TeleworkManaging Telework

Jack Nilles, for years the foremost expert and visionary leader in the field of telecommuting, has written the definitive book on the subject. This is where the future begins. Don't miss it.

Author: Jack M. Nilles

Publisher: Wiley

ISBN: UOM:39015042818479


Page: 352

View: 114

In Managing Telework, Jack Nilles illustrates that telework is undeniably the corporate wave of the future on a global level. Telework, or telecommuting, a term coined originally by Nilles, means basically moving the work to the worker instead of the other way around. Although there are both risks and opportunities involved in managing a virtual workforce, the opportunities usually far outweigh the risks. As Nilles explains, the key to a successful virtual workforce is making the best use of those opportunities through proper planning and the development of an appropriate management style. Management philosophy, style, and technique constitute the foundation of this indispensable resource. Managing Telework provides crucial information on every part of the telecommuting process. Nilles first explores the issues of selecting the right type of telecommuter-candidates who are likely to be effective workers without the structured environment of the office-and how to find or make proper workplaces for an effective telecommuting program. He then goes on to discuss that central, often unspoken managerial fear of telecommuting: the threat of losing control. Nilles explains that leaders, not administrators, are the key players in successful telecommuting, and that leadership can be taught. There must also be a basis of trust between the worker and the manager, and constant, open communication. Many other pressing topics are discussed in detail, such as how to select the best technology for your specific organization, how to navigate the formal rules and regulations of telecommuting (including union rules and zoning laws), how to measure results, and how to set up a home office. Plus, there is absolutely critical advice provided on other legal, corporate, and cultural issues. This step-by-step guidebook to telework is the only management resource you'll need for the future of business. Learn how to get out of the office. A step-by-step guide to managing a successful, efficient, and happy virtual workforce. "There is no better guide to telework than Jack Nilles. His insights are of growing importance to managers and teleworkers at all levels and sectors of government, business, and industry." -William H. Dutton Professor, Annenberg School of Communication and School of Public Policy and Urban Development at the University of Southern California, and former national director of the UK's Programme on Information and Communication Technologies(PICT) "From his twenty-five years of pioneering and perfecting telework, Jack Nilles defines the essential leadership philosophy of the successful telemanager and presents his time-tested techniques for Managing Telework. These pages are packed with top-notch expertise. I wouldn't be without it!" -David Fleming Fleming LTD "In Managing Telework, Jack Nilles describes what managers and workers need to do to create successful telework programs and explains the benefits they can derive from this way of working." -Paul Gray Professor of Information Science, Claremont Graduate University "Another milestone from the father of telecommuting; an essential reference and stimulation for the biggest change in work organization since Henry Ford." -Peter Johnston Directorate General XIII BI, Telecommunications, Information Market and Exploitation of Research, European Commission "The success of any telecommuting program hinges on thoroughly training telemanagers and non-teleworkers as well as telecommuters themselves. Nilles presents his guidelines in a practical, straightforward manner."-Margaret A. Klayton-Mi, PhD Associate Professor of Business Administration, Mary Washington College "A major transformation in the nature of work is in process. Jack Nilles, for years the foremost expert and visionary leader in the field of telecommuting, has written the definitive book on the subject. This is where the future begins. Don't miss it." -Burt Nanus Author, Visionary Leadership Professor Emeritus of Management, University of Southern California

How to Manage TeleworkersHow to Manage Teleworkers

Book Review: Handbook for Managing Teleworkers (A Five-Step Management Process for Managing Teleworkers)If you are a teleworker, a teleworker manager, a federal agency implementing telework or a major company considering it, this is a must ...

Author: Sandra Gurvis


ISBN: 0984403825


Page: 204

View: 964

Book Review: Handbook for Managing Teleworkers (A Five-Step Management Process for Managing Teleworkers)If you are a teleworker, a teleworker manager, a federal agency implementing telework or a major company considering it, this is a must read book . While teleworking has started to gain traction, especially at federal level, there are still many myths surrounding it as well as concerns from senior managers who fear loss of control over staff not working in the office.The Handbook for Managing Teleworks puts to rest the myths and explains that teleworkers tend to be more productive than office-based workers. It also explains why teleworking is not just important for millions of employees; it is the wave of the future.The back-to-back blizzards that hit Washington, DC, in February 2010, illustrate perfectly why teleworking is critical. Following record snowfalls, more than 230,000 government employees were ordered to stay at home as the nation's capital virtually shut down for a week. Each snow day cost the government an estimated $100 million in lost productivity and related costs. And if you factor the total expense of lost productivity in the commercial sector, the figures are even more staggering.This book is an A-Z guide aimed at managers tasked with introducing teleworking or overseeing teleworkers and ensuring that everything runs smoothly. The rules for managing teleworking are the same whether you are a federal or state employee or work for a private company or organization. The book is also very useful to people who are thinking of teleworking or trying to persuade their employers to introduce it.The guide starts with an overview of what teleworking is, why it was introduced and what the current situation is. It then takes you through an easy to understand Five-Step Process to determine whether teleworking is right for your organization and, if so, how best it can be implemented.Step One gives you the tools you need to decide whether your organization needs teleworking. It looks at the jobs suitable for teleworking, the benefits and the technology needed to make it happen.Step Two focuses on putting together a teleworking team. This includes successful strategies for telework programs, creating guidelines for managers and employees, writing telework agreements and selecting the right people. There are also important sections on safety, security and the legal rights of teleworkers.Step Three is all about organization getting together a winning game plan. In addition, there is information about training and setting up a continuity-of-operations plan to maintain essential functions in the event of a major disaster.Step Four covers implementation how you make it all happen. In addition, there is guidance on insurances, taxes and health care options and how they impact teleworkers.Step Five discusses maintenance now that you have set up your teleworking program what do you have to do to ensure it runs smoothly.The authors both teleworkers - have drawn heavily on authoritative materials published by a wide range of federal agencies and organizations to provide case studies and best practices. The wealth of practical information is organized into an easy to follow, high value 5-Step process that provides an invaluable resource to telework managers and teleworkers alike.Our Readers Speak...Quote: This is perfect. Our agency has just made a major commitment to telework - but had not put in place a management plan to support this decision. Your five-step process is excellent. Gives us a management framework and a process that can be easily followed by manager and teleworker alike.Quote: Thanks for your book. We found the templates and Five-Step process to be of highest value. Sandra really understands the opportunities and pitfalls.Quote: We have teleworkers scattered all through our organization. None of the managers believed it was working. It wasn''t until we implemented your plan that we began to see the problems and areas where teleworking was working.Quote: Your use of highlighted text made reading the book easy and fun.

Implementing and Managing TeleworkImplementing and Managing Telework

Managing Teleworkers and Telecommuting Strategies Toward a Theory of Societal Transformation Stimulated by Information Technology FOREWORD BY JOANNE H.

Author: Bill Fenson

Publisher: Greenwood Publishing Group

ISBN: 156720614X


Page: 349

View: 912

Does telework work? This book provides indispensable guidance in designing the tools for choosing and managing teleworkers-the telework guidelines, policies, assessments, evaluations, home safety inspection forms, sample labor union telework agreements, and advice from human resource specialists and managers who have successfully implemented telework.

Handbook of Public Information SystemsHandbook of Public Information Systems

Richter, J. and Meshulam, I., Telework at home: the home ... Vega, G., Managing Teleworkers and Telecommuting Strategies, Praeger, Westport, CT, 2003.

Author: Kenneth Christopher

Publisher: CRC Press

ISBN: 9781420000221


Page: 720

View: 782

Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The Handbook of Public Information Systems, Second Edition addresses all aspects of public IT projects while emphasizing a common theme: technology is too important to leave to the technocrats.

Business Strategies for Information Technology ManagementBusiness Strategies for Information Technology Management

Telework , therefore , emerges an administrative innovation intended to produce various strategic and non - strategic business values , which include cost ...

Author: Kalle Kangas

Publisher: IGI Global

ISBN: 1931777454


Page: 275

View: 675

"This business guide presents theoretical and empirical research on the business value of information technology (IT) and introduces strategic opportunities for using IT management to increase organizational performance. Implementation management is addressed with attention to customer relationship outsourcing, decision support systems, and information systems strategic planning. Domestic, international, and multinational business contexts are covered."

Advanced Methodologies and Technologies in Business Operations and ManagementAdvanced Methodologies and Technologies in Business Operations and Management

Telecommuting surge: 5 million new home-based offices by 2015. ... Managing telework: Strategies for managing the virtual workforce.

Author: Khosrow-Pour, D.B.A., Mehdi

Publisher: IGI Global

ISBN: 9781522573630


Page: 1482

View: 849

Businesses consistently work on new projects, products, and workflows to remain competitive and successful in the modern business environment. To remain zealous, businesses must employ the most effective methods and tools in human resources, project management, and overall business plan execution as competitors work to succeed as well. Advanced Methodologies and Technologies in Business Operations and Management provides emerging research on business tools such as employee engagement, payout policies, and financial investing to promote operational success. While highlighting the challenges facing modern organizations, readers will learn how corporate social responsibility and utilizing artificial intelligence improve a company’s culture and management. This book is an ideal resource for executives and managers, researchers, accountants, and financial investors seeking current research on business operations and management.

Strategic Human Resource ManagementStrategic Human Resource Management

Training programs aimed at both—those engaged in telework and those who supervise such employees—that cover issues such as goal setting, time management, ...

Author: Jeffrey A. Mello

Publisher: Cengage Learning

ISBN: 9781285969787


Page: 696

View: 253

Make human resources work for you. STRATEGIC HUMAN RESOURCE MANAGEMENT shows you how through its unique system of concept integration. Most human resources textbooks give you the theories without showing you the connections to real life. This textbook lets you see both sides of human resources: the theory and the application. That way, you will not only get a great grade in class, you will be on your way to success after college as well. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Library Staffing for the FutureLibrary Staffing for the Future

Managing teleworkers and telecommuting strategies, Westport, CO: Praeger. Verbeke, A. (2008). Growing the virtual workplace: The integrative value ...


Publisher: Emerald Group Publishing

ISBN: 9781785604980


Page: 384

View: 206

This latest volume contains approaches from researchers around the world. The chapters explore such issues as skills-building and other professional development activities, changing demographic profiles of staff, changing modes of resource provision, succession planning, remote work, and planning for Linked Data.

New Ways of WorkingNew Ways of Working

Managing teleworkers and telecommuting strategies. Westport, CA: Praeger. Vendramin, P., & Valenduc, G. (2002). Technologies et flexibilité.

Author: Nathalie Mitev

Publisher: Springer Nature

ISBN: 9783030616878


Page: 498

View: 204

This volume focuses on new ways of working, and explores implications of these new practices with a particular emphasis on the place occupied by technology, materiality and bodies within contemporary working configurations. It draws together an international range of scholars to examine diverse subjects such as: the gig economy, social media as a work space, the role of materiality in living labs, managerial techniques and organizational legitimacy. Drawing on global perspectives, from France to Nigeria, this book presents a fascinating examination of the many new ways people are working, and relating to their work. Part of the esteemed Technology, Work and Globalization series, this book is valuable reading for scholars working on organizational studies, ethnography, technology management, and management more generally.

Innovative Technologies for Information Resources ManagementInnovative Technologies for Information Resources Management

Home-based telework and telecommuting in Australia: More myth than modern work form. ... Managing telework: Strategies for managing the virtual workforce.

Author: Khosrow-Pour, D.B.A., Mehdi

Publisher: IGI Global

ISBN: 9781599045726


Page: 448

View: 918

As information resource management becomes increasingly dependent on emerging technologies to combat its challenges and decipher its effective strategies, the demand builds for a critical mass of research in this area. Innovative Technologies for Information Resource Management brings together compelling content related to the continually emerging technologies in areas of information systems such as Web services, electronic commerce, distance learning, healthcare, business process management, and software development. Focusing on the implications innovative technologies have on the managerial and organizational aspects of information resource management, this book provides academcians and practitioners with a requisite and enlightening reference source.

The Impact of ICT on WorkThe Impact of ICT on Work

... as social networks: collaborative work, telework, and virtual community. ... Whalley P (2007) Managing teleworkers and telecommuting strategies.

Author: Jungwoo Lee

Publisher: Springer

ISBN: 9789812876126


Page: 218

View: 243

This edited volume presents current perspectives on the innovative use of Information and Communication Technologies (ICT) as an integral part of the changing nature of work. The individual chapters address a number of key concepts such as telecommuting, alternative work arrangements, job crafting, gamification and new work skills, supplemented by a range of examples and supporting case studies. The Impact of ICT on Work offers a valuable resource for business practitioners and academics in the areas of information systems, as well as for human resources managers. The book will also be useful in advanced graduate classes dealing with the social and business impacts of information and communication technologies.


Ensuring an appropriate alignment of business strategies on the part of client organisations, telework centres, even televillages, etc. is essential for the ...

Author: Paul J. Jackson

Publisher: Routledge

ISBN: 9781134695638


Page: 368

View: 191

Teleworking is an up-to-date, groundbreaking and comprehensive assessment of teleworking. It includes * multidisciplinary contributions drawing on sociology, management science, economics, philosophy and information technology * analysis of post-modern and post-industrial theoretical contexts * a selection of empirical studies from across the world * accounts of different modes of teleworking, from homeworking to centre-based working * examination of the links between teleworking and the virtual organisation Wide-ranging, detailed and original, this book is a valuable introduction to teleworking and an important contribution to the debate on the future of the labour market.

Corporate and Organizational IdentitiesCorporate and Organizational Identities

Integrating Strategy, Marketing, Communication and Organizational ... Nilles, J. M. (1998) Managing telework: strategies for managing the virtual workforce, ...

Author: Bertrand Moingeon

Publisher: Routledge

ISBN: 9781134460151


Page: 224

View: 618

This edited book is devoted to an issue of increasing importance in management theory and practice-organizational identity. The concept of organizational identity has received attention in many disciplines such as strategic management, marketing, communication and public relations and organization theory. In practice a number of consultancy firms have specialized in identity management, while a number of academic conferences with a special focus on identity has developed. As globalisation of business and of organizations of all kinds become the norm rather than the exception, issues of collective identities take on a strategic importance. There has been, however, very little integration among the various disciplines and practices, resulting in conflicting definitions, and little cumulative research. The aim of Organizational Identities is to further understanding about collective identities by bringing together contributions from various management disciplines. To this end, the editors have developed an integrative framework - the five-facet framework - that allows articulation of contributions from disciplines as diverse as strategic management, organization theory, marketing and communication. Sixteen scholars from Europe and the US have contributed nine chapters that explore various aspects of collective identities using this five-facet framework. The result is the first book to bring together contributions from various fields and integrate them into a single conceptual framework. The book will be useful both for academics and for practitioners. It includes a balance of theoretical and empirical chapters, and presents original empirical data drawn from field research in a variety of settings.

Managing a Global WorkforceManaging a Global Workforce

Challenges and Opportunities in International Human Resource Management Charles M ... J.M. Nilles, Managing Telework: Strategies for Managing the Virtual ...

Author: Charles M Vance

Publisher: Routledge

ISBN: 9781317465591


Page: 432

View: 303

Questions for Opening Scenario Analysis; Case 3.1. India Is Sending Jobs Abroad; Case 3.2. Europe: The New Destination for Latino Workers; Recommended Web Site Resources; Notes; 4. The Key Role of International HRM in Successful MNC Strategy; How Do MNCs Compete in Emerging Markets?; Introduction; Knowledge Transfer; Global Leadership Training and Development; Strategic Control Needs; Competitive Strategies of Multinational Corporations; Structuring for Optimal Global Performance; Linking Human Resource Management Practices to Competitive Strategy and Organizational Structure.

Growing the Virtual WorkplaceGrowing the Virtual Workplace

Nilles, J. (1991), 'Telecommuting and urban sprawl: mitigator or inciter?', Transportation, 18, 411–32. Nilles, J. (1998), Managing Telework: Strategies for ...

Author: Alain Verbeke

Publisher: Edward Elgar Publishing

ISBN: 9781848440241


Page: 272

View: 560

Foreword by Scott McNealy The authors have produced an extraordinarily useful book on the numerous facets of the complex teleworking phenomenon. Although their pro-telework position is clear (and persuasively justified), their discussion of each element is thoughtful, balanced, and carefully referenced. Their conceptual paradigm offers a very helpful way to organize and synthesize the vast and growing literature on teleworking, and they have employed it to masterful effect. They have succeeded in producing a work that is equally valuable and relevant to organizations, individual employees, public planners, and academic scholars no small feat. Patricia L. Mokhtarian, University of California, Davis, US At TELUS, teleworking has become an important part of our operating framework. Thousands of our team members telework on a part-time basis and hundreds of our team members telework on a full-time basis. The individual, environmental, social and financial benefits achieved through telework are compelling and real. This book by the Haskayne School of Business offers comprehensive insights that will help TELUS and hopefully many other enterprises to fully realize the great benefits of telework. Josh Blair, TELUS, Canada The first integrative analysis of the virtual workplace s many contributions to sustainable development: a must read for strategists in firms and governments. Ans Kolk, University of Amsterdam Business School, The Netherlands This book is a great reference for senior executives looking to implement telework to enhance their business. As the leading provider of managed IP communications services in North America, MegaPath supports the telework programs of hundreds of companies with IT remote access VPN services. This book addresses the many challenges these companies have faced and the benefits they have derived from telework programs. Greg Davis, MegaPath, US Employees, organizations and society alike should grow the virtual workplace, as the multiple, tangible benefits of telework for each of these three stakeholders largely outweigh the costs. To help stakeholders benefit from the virtual workplace, the authors analyze four key issues: telework adoption, implementation, tracking and impacts. They develop the comprehensive EOS framework to examine both the interaction among employees, organizations and society, and the linkages among telework impacts, tracking, implementation and adoption. Unique features of the book include an integrative framework for increasing telework adoption; practical tips specific to each stakeholder on how best to implement and measure telework; and an analysis of original survey data exploring the virtual workplace adoption decision. Readership for this book includes academic experts on telecommuting, policymakers involved in transportation, human resource or environmental policies, and managers and employees considering telework.

Human Resource Management in RussiaHuman Resource Management in Russia

Daniels, K., Lamond, D. and Standen, P. (2000), Managing Telework, ... 'Models of Theorizing in Strategic Human Resource Management: Tests of Universalistic ...

Author: Michel E. Domsch

Publisher: Routledge

ISBN: 9781351156226


Page: 358

View: 502

Investigating Human Resource Management issues in Russia, this volume looks at the current state of Human Resource practice within Russian enterprises; its various problems and possible solutions. Following a detailed introduction into the current economic developments taking place in Russia, the book examines the new role of the HR department in Russian enterprises, and the influence of national politics on HR practice. The book also discusses key HRM issues such as recruitment and selection, training and development, payment and compensation, before surveying the various HR problems encountered by multinational companies working in Russia.

End User Computing Concepts Methodologies Tools and ApplicationsEnd User Computing Concepts Methodologies Tools and Applications

Managing telework: Strategies for managing the virtual workforce. New York: Wiley. Kurland, N.B., & Cooper, C.D. (2002). Manager control and employee ...

Author: Clarke, Steve

Publisher: IGI Global

ISBN: 9781599049465


Page: 2622

View: 844

Covers the important concepts, methodologies, technologies, applications, social issues, and emerging trends in this field. Provides researchers, managers, and other professionals with the knowledge and tools they need to properly understand the role of end-user computing in the modern organization.